FAQs
**Frequently Asked Questions (FAQs)**
**1. How long does it take to process an order?**
After placing your order, it typically takes 1-3 business days for us to process it. Note that we operate from Monday to Friday, excluding weekends and holidays.
**2. When will my order be shipped?**
If you place an order on a Monday, for example, it should be shipped out by Tuesday, Wednesday, or Thursday at the latest.
**3. How can I track my order?**
Once your order has been dispatched, you'll receive an email with your tracking number and a link to follow the progress of your delivery.
**4. What is your return policy?**
Customers are responsible for the cost of return shipping back to AR Fragrances. For detailed instructions on how to return your package, please refer to our returns policy.
**5. Do you ship internationally?**
Yes, we ship to most countries worldwide. However, international customers are responsible for any inbound duties, taxes, and any other fees which your local Customs authority deems appropriate.
**6. What should I do if my package is lost or damaged?**
Please contact the courier directly if there is a problem with your tracking number or package delivery.
**7. What if I entered the wrong shipping address?**
Please contact us at support@arfragrances.com immediately if you need to change your shipping address. We can't guarantee the change due to varying time constraints, but we will do our best to accommodate your request.
**8. What payment methods do you accept?**
We accept all major credit cards and PayPal.
**9. Are AR Fragrances vegan and cruelty-free?**
Yes, 🍃All AR Fragrances are vegan, cruelty free, and made using 100% clean ingredients.
**10. Can I get a sample of a fragrance before purchasing a full-sized product?**
Please refer to our sample policy on the website for details about trying samples before purchasing full-sized products.
**1. How long does it take to process an order?**
After placing your order, it typically takes 1-3 business days for us to process it. Note that we operate from Monday to Friday, excluding weekends and holidays.
**2. When will my order be shipped?**
If you place an order on a Monday, for example, it should be shipped out by Tuesday, Wednesday, or Thursday at the latest.
**3. How can I track my order?**
Once your order has been dispatched, you'll receive an email with your tracking number and a link to follow the progress of your delivery.
**4. What is your return policy?**
Customers are responsible for the cost of return shipping back to AR Fragrances. For detailed instructions on how to return your package, please refer to our returns policy.
**5. Do you ship internationally?**
Yes, we ship to most countries worldwide. However, international customers are responsible for any inbound duties, taxes, and any other fees which your local Customs authority deems appropriate.
**6. What should I do if my package is lost or damaged?**
Please contact the courier directly if there is a problem with your tracking number or package delivery.
**7. What if I entered the wrong shipping address?**
Please contact us at support@arfragrances.com immediately if you need to change your shipping address. We can't guarantee the change due to varying time constraints, but we will do our best to accommodate your request.
**8. What payment methods do you accept?**
We accept all major credit cards and PayPal.
**9. Are AR Fragrances vegan and cruelty-free?**
Yes, 🍃All AR Fragrances are vegan, cruelty free, and made using 100% clean ingredients.
**10. Can I get a sample of a fragrance before purchasing a full-sized product?**
Please refer to our sample policy on the website for details about trying samples before purchasing full-sized products.
